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Category Archives: Press Releases

Hospitality industry veteran Neil Schubert joins Exceptional Innovation as Senior Vice President of Global Product Management

Press contact: Candice DeLuca, Chief Marketing Officer, Exceptional Innovation, Inc.
Phone: 614-890-6101 Email:
cdeluca@exceptionalinnovation.com

FOR IMMEDIATE RELEASE

Hospitality industry veteran Neil Schubert joins Exceptional Innovation as Senior Vice President of Global Product Management

Westerville, OH – December 14, 2016 Exceptional Innovation (EI) is pleased to announce Neil Schubert as its new Senior Vice President of Global Product Management. Neil brings with him more than 35-years’ experience in the hospitality industry’s technology needs to round out the EI Group Strategy Division of the company.

Neil will lead the Global Product Management (GPM) Team responsible for monitoring industry trends, competitive analysis, new developments in consumer trends, and maintaining an effective roadmap strategy for the group’s product lines. His team will also manage the transition from disparate regional solutions and products to the strategic IQx technology platform and integrated IQ solutions. The product management team participates in industry forums and partners with global marketing management and global account management when interacting with strategic customers and industry leaders in order to prioritize development activities for the Group’s product lines and deliver those solutions on the IQx platform to all markets globally.

Prior to joining Exceptional Innovation’s team, Neil led Marriott’s global product strategy for hotel property guest technologies as Marriott Vice President of Technology Strategy. He was also responsible for crafting Marriott’s global property network standards and defining Marriott’s strategy for guestroom entertainment systems, digital signage, lobby computing standards, and numerous proof of concept projects including kiosk technologies, mobile applications, Marriott’s Netflix partnership, and their mobile key solution architecture.

Neil’s dedication to the hospitality industry is reflected in more than just his new role at EI. He has participated in industry leadership roles in various associations including HFTP and HTNG, including forum chair for HTNG’s Infrastructure forum for nine years. Neil personally initiated and wrote the testing material for HFTP’s certified hospitality technology professional (CHTP). Additionally, he has served on the advisory boards for several hospitality universities.

“We are honored to have Neil join the management team to lead our Global Product Management team,” said Exceptional Innovation CEO Seale Moorer. “His experience and passion for the industry will not only aid in our continuous efforts to bring the hospitality industry the latest technology solutions but provide us with a seasoned and dedicated veteran to lead our global product initiatives and deliver our IQx platform and integrated solutions to the global marketplace.”

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About Exceptional Innovation

Exceptional Innovation (EI) is relentlessly focused on discovering, developing and delivering innovative solutions that connect our customers to the people they serve through the advanced use of technology. With our global reach, range and resources, we provide our customers with IQx, a unified platform for driving their vision into their markets using consistent and reliable entertainment and connectivity services. Our integrated IQ solutions leverage the platform to assist our customers in making intelligent decisions to actively engage and inspire through interactive experiences.

For more information, visit www.exceptionalinnovation.com.

Quadriga unveils IQx hospitality platform at Equip Hotel Show

Press Contact: Vicky Daniels, Marketing Manager – Europe

Phone: +44 (0) 118 916 7181 Email: Vicky.Daniels@quadriga.com

FOR IMMEDIATE RELEASE

Company introduces IQx platform and suite of integrated IQ solutions in Europe

Theale, Berkshire – 07 Nov. 2016 – Quadriga is pleased to announce the introduction of the IQx platform and suite of integrated IQ solutions for hoteliers in Europe. IQx is the company’s fully integrated enterprise-grade technology platform and Central Management System that all future products will be built on and integrated through for configuration, deployment, and support globally. The debut of IQx from Quadriga will take place in Paris at Equip Hotel 06-10 November which follows the Americas announcement of the platform and integrated solutions at HITEC New Orleans 2016 this June.

IQx was designed as a universal platform that provides all of the guest-facing technologies required by a hotelier including high speed internet, interactive television, over-the-top content and streaming through an integrated Chromecast experience, digital signage, mobile device integration, and room control functionality.

The IQx Central Management System provides full management of the system infrastructure (hardware), configuration, content, monitoring, reporting and analytics for hoteliers in a single dashboard application. It is designed to make hoteliers’ lives easier through the use of technology regardless of whether their role is general manager, IT director, customer service or marketing officer. The dashboard service tools enable hoteliers to control all of their guest facing experiences through one universal integrated platform from a single source technology vendor globally.

The IQx Portal gives hoteliers the ability to centrally manage their property or portfolio of properties connected through the web-based, anywhere access dashboard application for a consistent and reliable guest experience regardless of device or location. The platform and solutions provide revenue-generating capabilities such as promotional brand management, OTT advertising and additional operational cost and time saving efficiencies.

“We are excited to share the company’s global technology vision with hoteliers at Hotel Equip,” says Jean-Philippe Delouis, President & Managing Director EMEA.  “The flexible IQx platform ensures that we can provide a foundation for future growth and innovation to meet the fast paced change in customer and technology demands that hoteliers are experiencing today.”

In addition to the innovative technology, hoteliers can rely on the breadth and depth of our sales, operations and support team’s talent supporting their initiatives which includes services such as installation, project management, network design, creative, technical and end-user support. 

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Quadriga is a leading international provider of guest technology managed services that enhances engagement, generates additional revenue, and fuels value for hotels through a continued focus on the global customer experience.

Quadriga is part of the Exceptional Innovation (EI) family of companies and affiliates which benefits from the technology innovation driven by EI. The Group is constantly at the forefront of hospitality guest technology with its IQx platform and suite of integrated IQ solutions for hoteliers.

With our combined reach, range and resources, we provide our customers a unified platform for driving their vision into their markets using consistent and reliable entertainment and connectivity services. Our solutions leverage the platform to assist our customers in making intelligent decisions to actively engage and inspire the people they serve.

Exceptional Innovation, Inc. and HTNG team up to protect Personally Identifiable Information (PII)

Press Contact: Candice DeLuca, Chief Marketing Officer, Exceptional Innovation, Inc.
Phone: 614.890-6101 Email:
cdeluca@exceptionalinnovation.com

FOR IMMEDIATE RELEASE

Exceptional Innovation, Inc. and HTNG team up to protect Personally Identifiable Information (PII)

Columbus, OH – Oct. 10, 2016 Exceptional Innovation, Inc. recently hosted the inaugural meeting for the Hotel Technology Next Generation (HTNG)’s Personally Identifiable Information (PII) Workgroup. The HTNG PII Workgroup’s goal is to raise awareness of and develop guidelines for the security of guest and employee information.

Personally identifiable information is any representation of information that permits the identification of an individual, either alone or when combined with other elements. Due to the growing threat of data breaches and cyberattacks across the world, there is a need to prioritize the security of guest and employee personal information. The PII Workgroup is implementing principles for the hospitality industry in terms of guidelines, roles of vendors, a global strategy for protecting PII and the group’s commitment to the hospitality industry.

“I hope the PII Workgroup will give us a set of guidelines and help individuals with the need to have and go about securing data in their environment. It’s going to give everyone a baseline level of instruction, which I think will be helpful to the industry,” said HTNG CEO Michael Blake.

In the meeting the workgroup discussed industry principles which included ownership, regulatory compliance, transparency, stewardship and the importance of selecting partners that share the same commitment to PII. An industry code of conduct and a self-assessment tool to ensure personal data security were also talked about in-depth.

“It’s part of our mission at Exceptional Innovation to provide the industry with strong and creative leadership in the changing world of guest-facing technologies. One area where technology companies like ours particularly need to lead is in helping the industry better protect guests’ personally identifiable information,” said Chris Farrar, Chief Analytics Officer for Exceptional Innovation and member of the HTNG PII Workgroup. “This is not just a matter of the design of our products and services, but also of actively working within the industry to create awareness and best practices surrounding the protection of data and analyzing.  It’s for this reason that we’re especially pleased to contribute our insights and efforts to the industry in the context of the HTNG PII workgroup.”

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About Exceptional Innovation

Exceptional Innovation (EI) is relentlessly focused on discovering, developing and delivering innovative solutions that connect our customers to the people they serve through the advanced use of technology.  With our global reach, range and resources, we provide our customers with IQx, a unified platform for driving their vision into their markets using consistent and reliable entertainment and connectivity services. Our integrated IQ solutions leverage the platform to assist our customers in making intelligent decisions to actively engage and inspire through interactive experiences.

For more information, visit www.exceptionalinnovation.com.   

About Hotel Technology Next Generation

The premier technology solutions association in the hospitality industry, HTNG is a self-funded, nonprofit organization with members from hotel and hospitality companies, technology vendors to hospitality and other industry members including consultants, media and academic experts. HTNG’s members participate in focused workgroups to bring to market open solution sets addressing specific business problems. HTNG fosters the selection and adoption of existing open standards. Where necessary, it also develops new open standards to meet the needs of the global hospitality industry.

Membership in HTNG is open to hotel and hospitality companies, technology vendors to hospitality, consultants, academics, press and others. Currently more than 400 corporate and individual members from across this spectrum, including most of the world’s leading hotel companies and technology vendors, are active HTNG participants. HTNG’s Board of Governors, consisting of 22 top IT leaders from hotel companies around the world, itself has technology responsibility for more than 2.5 million guest rooms. HTNG publishes workgroup proceedings, drafts and specifications for all HTNG members as soon as they are created, encouraging rapid and broad adoption. HTNG releases specifications into the public domain as soon as they are ratified by the workgroups. For more information, visit www.htng.org.

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